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Always Here for You

After-Sales Support That Never Stops

We provide comprehensive after-sales support with our dedicated team, ensuring your products perform flawlessly.

After-Sales Support
Expert
Support Team
< 2hrs
Average Response Time
98%
First-Call Resolution
500+
Clients Supported

Comprehensive Support Services

From warranty management to diagnostics, repair, and upgrades - we provide end-to-end support to keep your products performing at their best

Warranty Management

Comprehensive warranty coverage with hassle-free claims processing. We stand behind our products with industry-leading warranty terms and rapid resolution.

Extended warranty options
Fast claim processing
Transparent terms
Full documentation

Diagnostics & Troubleshooting

Expert technical diagnostics to identify and resolve issues quickly. Our experienced engineers use advanced tools to pinpoint problems and provide solutions.

Remote diagnostics
On-site support
Root cause analysis
Performance testing

Repair & Rework Services

Professional repair and rework services to restore your products to optimal performance. We use original components and follow strict quality standards.

Component-level repair
PCB rework
Quality testing
Quick turnaround

Spare Parts & Retrofit Upgrades

Maintain inventory of critical spare parts and offer retrofit upgrades to extend product lifecycle and improve performance with latest technology.

Parts inventory
Retrofit solutions
Obsolescence management
Upgrade consulting
Dedicated Support Team

Dedicated Support Team to Ensure Peak Performance

Our experienced support engineers are committed to keeping your products running smoothly. With deep technical expertise and a customer-first approach, we provide the assistance you need, when you need it.

Rapid Response Time

Average response time under 2 hours for critical issues

Dedicated Support Team

Assigned technical account manager for enterprise clients

Certified Technicians

IPC-certified engineers with extensive field experience

Proactive Monitoring

Optional remote monitoring to prevent issues before they occur

Multiple Ways to Reach Us

Choose the support channel that works best for you. We're available through multiple platforms to provide the help you need

Phone Support

Speak directly with our technical experts

+91 88669 68821

Mon-Fri, 8am-8pm IST

Email Support

Get detailed technical assistance via email

info@jinst.in

Response within 4 hours

Live Chat

Instant messaging with support specialists

Chat on our website

Mon-Fri, 8am-8pm IST

Need Support? We're Here to Help

Don't let technical issues slow you down. Contact our support team today and experience the difference of working with a partner who truly cares about your success.